Syntec

Groundbreaking MouseTracker functionality 'tracks from click to call’ analysing online spend/activity [FREE TRIAL available]. Integrates 'in the cloud' with your 'phone system and Syntec AgentCall for end-to-end control of your Contact Centre/home workers including:
Call Management/Diversion; PCI DSS Compliance/Call Recording; Queue Management/IVR; Real-time Dashboards/Reporting; After-call Customer Surveys; Geographic/Non-Geographic Numbers (0844/0800/0871.