Document Title: Capscan Integrity Summary Capscan Integrity is an innovative online data cleansing service, which offers customers a simple but cost-effective way of cleaning, enhancing and suppressing data: A service tailored for organisations of all sizes, whether small or large. Associated file CapscanIntegrity_1.pdf Date Submitted 18 Nov 2009

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Document Title: Capscan OnDemand Summary Capscan OnDemand is a new 'pay-per-search' web-based addressing service that provides flexible and cost-effective access to UK and premium international addresses, as well as business-to-business, lifestyle and geographic information. Associated file OnDemandService_1.pdf Date Submitted 18 Nov 2009

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Document Title: Matchcode Batch Summary Matchcode Batch - Batch addressing solution which allows you to bulk cleanse and enhance large address data files or mailing lists. Associated file MatchcodeBatch_1.pdf Date Submitted 18 Nov 2009

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Document Title: Matchcode Data Capture Summary Matchcode DC - Real-time data capture and address and postal code validation solution. Associated file MatchcodeDC_1.pdf Date Submitted 18 Nov 2009

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Document Title: Matchcode for Microsoft Dynamics ™ CRM Summary Matchcode for Microsoft Dynamics ™ CRM software: Ensures your contact CRM database is populated with only accurate and verified address information. Associated file Click for file Date Submitted 18 Nov 2009

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Document Title: Matchcode International Summary Matchcode International - Global address management solution which allows you to validate, correct, standardise, and format address data for over 240 territories worldwide. Associated file Click for file Date Submitted 18 Nov 2009

White Paper Title: Butler Group Technology Audit – Matchcode Version 6 Summary Butler Group, Europe’s leading IT research and analysis organisation, takes a detailed look at Matchcode (Version 6), the latest release of Capscan’s comprehensive address management system. The technology audit examined areas such as functionality and deployment; providing a detailed analysis of how Matchcode operates, the architecture behind the product and the benefits it can bring to a business. The report said, “Butler Group believes that any organisation with a large direct B2C or B2B outreach program would benefit from the Capscan solution.” White Paper PDF Click for file Date Submitted 18 Nov 2009

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White Paper Title: Data Quality: Perception Vs Reality Summary This white paper report is based on the findings of an independent international Data Quality Management (DQM) survey of business professionals. Its results shows awareness levels of the importance of data quality are high with 88% of respondents viewing data quality as important or fairly important to their organisation, with only 41% claiming to have a DQM policy in place. The research also examines the wider issues, including to what extent senior management was recognising the importance of data quality and what they believed the impacts of good or bad data quality is on the organisation. White Paper PDF Click for file Date Submitted 18 Nov 2009

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White Paper Title: Stopping The Rot - How to Prevent Data Decay Summary Incorrect, incomplete or ‘dirty’ address data incurs unnecessary costs to the business in terms of wasted time as well as money. Failed, delayed or misplaced deliveries, due to a bad address incur significant costs, as well as the time spent trying to retrieve the correct one! More importantly, failed deliveries means a broken promise and possible damage to your brand image. All that money you spent on brand building over the years could be wasted if you fail to deliver on your promise. White Paper PDF Click for file Date Submitted 18 Nov 2009