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40 Free Seminars

...in The Learning Zone

Be inspired through 40 FREE seminar sessions in 4 separate theatres positoned around the showfloor and 2 FREE Keynotes.

Once you've met with the suppliers of the latest technology products & solutions, learn top tips on how to implement them from the very best in the industry in these "quick win" sessions:


Email, Interactive & Online Advertising Theatre

2007 Timetable

Sponsored by Sitekit logo                                                            


  Day 1    Day 2
10.30-11.00 EMAIL MARKETING
The Battle for the Inbox - Survival of the Fittest
Case Studies: Budget Insurance & Butlins
10.30-11.00 EMAIL MARKETING
Real World Results: Email Case Studies That Prove the Point
Case Studies: Audible.co.uk, Sky Broadband & Isabella Oliver
11.30-12.00 SEARCH ENGINE / WEB OPTIMISATION
Maximising Ethical SEO Advantage to your Site within Competitive Marketplaces
Case Study: Rackspace
11.30-12.00 SEARCH MARKETING / PAY PER CLICK
Managing Search Marketing Campaigns in Highly Competitive Markets
12.30-13.30 DAY 1 - KEYNOTE
Web 2.0: what does it mean for your marketing?
Danny Meadows-Klue, Chief Executive of IAB Europe

Please click here to access Danny's TFM Keynote blog.
12.30-13.00 DAY 2 - KEYNOTE
The Marketing Delusion: challenging our conventional wisdom
Dr Alan Tapp, Reader in Marketing, Bristol Business School at UWE
14.00-14.30 CONTENT MANAGEMENT
Using a Content Management System to Achieve Effective Search Engine Marketing
Case Study: Cobweb Solutions
14.00-14.30 WEBSITE ANALYTICS
How to Achieve Meaningful Customer Interaction Online
Case Study: Visit London
15.00-15.30 INTERACTIVE ADVERTISING
The Digital Halo Effect & Campaign Frequency
Case Study: e2save
15.00-15.30 CONTENT MANAGEMENT          
Content, Process and Design.  A Case Study Insight to Creating and Managing an Online Luxury Brand
Case Study: Bales Worldwide
16.00-16.30 AFFILIATE MARKETING
An introduction to Affiliate Marketing
Case Study: Sports Shoes
16.00-16.30 WEB TRACKNG & ANALYSIS
Using Web Analytics to Drive Radical Business Improvement - Proven Winning Strategies
Case Study: Associated Newspapers
 


Database Marketing & Marketing Analytics Theatre

2007 Timetable


Sponsored by
Euro Direct logo                                                                             

  Day 1   Day 2
10.30-11.00 DATABASE MARKETING
Retention Marketing - How Database Marketing Aids ROI & Makes a Good Email Marketing Campaign Great
Case Study: Odeon
10.30-11.00 DATA QUALITY & CLEANING
Comic Relief Addresses Data Quality - Hear how Comic Relief use QuickAddress to Maximise Fundraising Support
Case Study: Comic Relief
11.30-12.00 MARKETING ANALYTICS
Selecting the best solution: A B2B Marketers Case study
Case Study: Terrapinn
11.30-12.00 MARKETING ANALYTICS
Developing the Online Channel; The Role of Customer Analytics
Case Study: M and M Direct
12.30-13.30 DAY 1 - KEYNOTE
Web 2.0: what does it mean for your marketing?
Danny Meadows-Klue, Chief Executive of IAB Europe

Please click here to access Danny's TFM Keynote blog.
12.30-13.30 DAY 2 - KEYNOTE
The Marketing Delusion: challenging our conventional wisdom
Dr Alan Tapp, Reader in Marketing, Bristol Business School at UWE
14.00-14.30 DATA QUALITY & CLEANING
International Prospect Targeting: "Addressing the Issue"
Case Studies: AddressDoctor & University of Edinburgh
14.00-14.30 CUSTOMER ANALYSIS & PROFILILNG
Turbo-charged Targeting: How to Identify Mail Responsive Consumers with the Right Profile for your Brand
Case Study: Inside Track
15.00-15.30 CUSTOMER INTELLIGENCE
Delivering a Platform for Marketing Excellence
15.00-15.30 DATABASE MARKETING
Hi Definition Marketing - the New Standard in Direct Marketing
16.00-16.30 CUSTOMER ANALYSIS & PROFILING
The Modern Marketing Database...A New Direction
16.00-16.30 DATA MANAGEMENT SOFTWARE
Does it matter which Modelling Techniques I use to find my Prospects?
Case Study: Dun & Bradstreet



Customer Relationship Management Theatre

2007 Timetable


Sponsored by
Right Now Technologies                                                                          

  Day 1   Day 2
10.30-11.00 CRM TECHNOLOGY
Measuring Real Return on Investment from your CRM System
Case Study: Surrey County Council
10.30-11.00 CUSTOMER EXPERIENCE MANAGEMENT
Knowledge at the Point of Action: A Breakthrough for your Business
Case Studies: Canterbury City Council, NC Soft & BT
11.30-12.00 HOSTED CRM
To Host or Not to Host?
Case Studies: Digitell & Leading Indicator Systems
11.30-12.00 HOSTED CRM
Realising CRM Excellence: An End-to-End Guide to Success
Case Study example will be provided
12.30-13.30 DAY 1 - KEYNOTE
Web 2.0: what does it mean for your marketing?
Danny Meadows-Klue, Chief Executive of IAB Europe

Please click here to access Danny's TFM Keynote blog.
12.30-13.30 DAY 2 - KEYNOTE
The Marketing Delusion: challenging our conventional wisdom
Dr Alan Tapp, Reader in Marketing, Bristol Business School at UWE
14.00-14.30 MARKETING PERFORMANCE / RESOURCE MANAGEMENT
The Marketing Credibility Gap
Case Study: Honda
14.00-14.30 CUSTOMER CONTACT SYSTEMS
From Agent to Expert: The Future of the Contact Centre Advisor
15.00-15.30 CUSTOMER INTELLIGENCE
The Strategic Value of a Superb Customer Experience
Case Studies: Edexcel, Nikon, BA & BT
15.00-15.30 e-CRM
Web Analytics - Time to Move on
16.00-16.30 MARKETING TECHNOLOGY
Smart Marketing - 5 Keys for Sucess
Case Study: Citroen
16.00-16.30 CRM AND CAMPAIGN MANAGEMENT SOFTWARE
Marketing Orchestration and Successful Customer Experience Management


icon For details of the IDM Academy sessions, please click here

icon For details of the 2 Keynote sessions, please click here

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